Shipping policy

Shipping Policy – Yubiskin

At Yubiskin, we work to get your order to you safely and as quickly as possible. Below you will find everything you need to know about shipping and delivery.

Where we ship from

  • Orders are shipped from our facility in the United States (1209 Mountain Road Place Northeast, Albuquerque, NM 87110, United States).
  • If an item is temporarily out of stock in the United States, your order (or that item) will be shipped by our international logistics partner located at Huasheng Zhibo Industrial Park, Jinshagang 1st Road, Dalang Town, Dongguan, Guangdong, China.
  • If this happens, we will let you know by email with your tracking details. International shipments may take longer and tracking may take a few days to activate.

Order processing time

  • Average processing time: up to 5 business days.
  • Once your order has been processed, you will receive a shipping confirmation by email.

Shipping methods and delivery times

Delivery times are counted in business days from the shipping date:

  • Free Shipping: 10–18 business days
  • Standard Shipping: 7–12 business days
  • Express Shipping: 4–8 business days
  • In exceptional cases (e.g. customs delays, peak seasons, or orders shipped by our international partner), delivery may take up to 25 business days.
  • If you paid for Express Shipping and your order has to be shipped by our international partner, we will notify you and refund the difference in shipping cost, or you may cancel the order for a full refund before it ships.
  • Note: the times above are typical estimates, not guaranteed delivery dates; they may vary by destination and carrier.

Shipping area

  • We currently ship to the United States and to Europe (European Union, United Kingdom, Switzerland, Norway and Iceland).

Shipping costs

  • Shipping costs are clearly shown at checkout before you pay.

Order tracking

  • After your order ships, you will receive a tracking number by email (where available).
  • For international shipments, it can take a few hours or days for tracking events to appear.

Split shipments

To speed up delivery, items from the same order may be shipped separately (for example, part from the United States and part from our international partner). You will receive tracking for each parcel.

Damaged in transit

Please report any damage to the packaging or product within 48 hours of delivery. Include your order number and clear photos of the product and the shipping box.

Important information

  • Please check your shipping address before completing your order. Yubiskin is not responsible for delays or losses caused by an incorrect address, failed delivery attempts, or parcels not collected from pickup points; redelivery costs may be charged.
  • Customs duties, import taxes and other fees that may apply in the destination country are the customer's responsibility, unless they are charged at checkout.

Support

For any questions about your delivery, contact us at studio77performance@gmail.com (response time: up to 3 business days).

Last updated: September 13, 2026

Free Shipping over €45

Free standard delivery across Europe and the UK on orders over €45. Tracked, every time.

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